Frequently Asked Questions
Q: Can I return my jewelry or accessories?
A: If you are not 100% satisfied with your purchase, please email us at Kbowditch@bresnan.net to return your purchase for a full refund within 15 days of receipt of purchase. We will issue a refund, exchange, or give instore credit for the item(s) returned upon arrival of accessories. Refunds outside of 15 days are subject to credit only. Please don't hesitate to contact us with any additional questions at any time. We adore our products and want to make sure you love them too.
*Shipping charges will not be returned - please note that you are responsible for all return shipping charges.
*All sale items purchased are non-refundable
*Gift cards are non-refundable
Q: Do you offer gift wrapping?
A: We are happy to wrap your purchase for you. Please e-mail (Kbowditch@bresnan.net) us immediately before or after placing your order to make this request.
Q: What forms of payment do you accept?
A: We currently accept Visa, MasterCard, American Express, Discover & PayPal for all orders on our online jewelry & accessories boutique.
Q: Do you offer free shipping?
A: Free shipping is currently not available due to inflation. Shipping in the US (not including Alaska and Hawaii) is a flat rate of $7.50
Q: Where do you ship from?
A: We are based in Missoula, Montana located along the Clark Fork River.
Q: Do I have to pay duties?
A: You'll never have to pay duties on standard shipping from the United States. Orders shipping to international locations & Canada maybe be subject to duties & taxes, which we cannot control.
Q: What are international shipping and handling rates?
A: Alaska & Hawaii - $35.00, International - $40.00
Q: Need express shipping?
A: Need your Sage Accessories purchase right away? Not a problem. Call the studio 406.531.8259 or email us at Kbowditch@bresnan.net - we can ship your order overnight or 2-day air. Extra shipping charges will apply & will vary based on the size & weight of your purchase.
Q: When will my order arrive?
A: The time it takes for your order to arrive will depend on your location. Shipping times are only estimates and exclude holidays, weekends & unforeseen postal delays. Once an order is shipped, we are unable to expedite it.
United States: 5-7 business days
International: 10+ business days
Canada: 10+ business days