Our 100% Satisfaction Guarantee
At Sage Accessories, we want you to love every piece you purchase. If you're not completely satisfied with your jewelry, we're here to make it right.
Returns
You may return unworn, undamaged items within 30 days of delivery for a full refund or exchange. To be eligible for a return:
- Items must be in their original condition with all tags attached
- Jewelry must be unworn and undamaged
- Original packaging should be included when possible
Please Note: Sale items are final sale and cannot be returned or refunded.
How to Initiate a Return
Contact us with your order number and reason for return. We'll provide you with return instructions and a prepaid shipping label.
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please allow an additional 3-5 business days for the credit to appear in your account.
Exchanges
Need a different size or style? We're happy to exchange your item! Contact us and we'll help you find the perfect piece.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately with photos. We'll send a replacement or issue a full refund right away—no need to return the damaged item.
Questions?
We're here to help! Reach out to us and we'll respond within 24 hours.